1.1 We are NATREMED, an English Partnership Company. Our trading contact  address is at PO BOX 492 Sowerby Bridge West Yorskhire HX6 2YW  Our other contact details are specified in the “about us” section on our website. 
1.2 We reserve the right to modify these terms and conditions without notice and so you should view them each time you visit our website. 
1.3 Your use of this website signifies your agreement to these terms and conditions. They constitute a contract between you and us governing your use of this website. If you are a consumer your statutory rights are not affected by this agreement. 

2.1 Any purchases on this site are subject to the applicable trading terms and condition

3.1 The Internet is an inherently unstable medium. We do not guarantee uninterrupted or error-free service and accept no responsibility in respect of such interruptions or errors. 
3.2 We do not guarantee that this site will operate either fully or in part on any specific computer equipment or in any specific software or that it is free from viruses or anything else which may have a harmful effect on any technology.

4.1 We use reasonable efforts to include accurate and up to date information on this site but make no warranties or representations of any kind as to the accuracy of such information. The information must not be relied upon. It does not constitute medical or other advice. We assume neither liability nor responsibility for any information on this site. Such information is used or relied upon at your own risk.

5.1 On this website you may be offered links to other sites which we hope will be of interest. However, we have no control over such sites and do not endorse them. You agree that we are not responsible for the availability or content of, or goods or services available on, those websites.

6.1 The user name and password selected by you on registration are personal to you and are not transferable. You are responsible for keeping them secure and for any use of the website by anyone using your user name and password. 
6.2 You must protect against unauthorized access to your computer. Ensure that you sign off when you finish using a shared computer. 
6.3 Any breach of security concerning your user name and password should be notified to us immediately. 

7.1 The content of our website including without limitation all information, software, data, text, photographs, graphics, sound and video are protected by copyright, trade marks, service marks, patents or other proprietary rights. 
7.2 Except insofar as expressly permitted in these terms and conditions, the content of this website may not be retrieved, displayed, modified, copied, printed, sold, downloaded, sold, hired, reverse engineered or transmitted in any way without our prior written consent. 
7.3 You may retrieve and display the content on this website for your personal use only it is it directly connected to the order made on the system only. 
7.4 You may not link to this website or include this website in part or in whole within another external website without prior written permission. 

8.1 Personal information collected from you is subject to our privacy policy. 

9.1 This section (and any other clause excluding or restricting our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies as well as to us. Nothing in this agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be restricted. 
9.2 We exclude all liability of any kind including breach of contract, tort (including negligence) or otherwise with respect to this website including without limitation its use or any information on it or transmitted in connection with it or any breach of security or any inability to access the website. 
9.3 Without prejudice to the previous paragraph, in no event (including our own negligence) will we be liable for any: 
9.3.1 economic losses (including, without limit, loss of revenues, profits, contracts, business or anticipated savings); 
9.3.2 loss of goodwill or reputation; 
9.3.3 special, indirect or consequential losses; or 
9.3.4 damage to or loss of data (even if we have been advised of the possibility of such losses) with respect to this website. 
9.4 This website is provided “as is”. To the extent allowed by law, we exclude all conditions, terms, representations and warranties, whether imposed by statute or by law or otherwise, that are not expressly stated in this agreement including, without limit, the implied warranties of satisfactory quality and fitness for a particular purpose.

10.1 These terms and conditions constitute the entire agreement between you and us in connection with the use of this website. Any failure by us to exercise or enforce any right or provision of these terms and conditions shall not constitute a waiver of such right or provision. If any part of this agreement is deemed ineffective for any reason, the remainder shall continue in full force. A person who is not a party to this agreement shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement save in relation to paragraph 9.1. 

11.1 This contract shall be governed by English law and any disputes will be decided only by the English courts

NATREMED’s Trading Terms and Conditions (“T&Cs”) 

 1.1 IF YOU ARE A CONSUMER YOU HAVE THE RIGHT TO CANCEL THIS CONTRACT WITHIN 7 WORKING DAYS OF DELIVERY. FOR FURTHER INFORMATION SEE CLAUSE 8.1 BELOW. 
1.2 We are NATREMED, an English Partnership Company. Our trading contact  address is at PO BOX 492 Sowerby Bridge West Yorkshire HX6 2YW  Our other contact details are specified in the “about us” section on our website. 
1.3 Nothing in these T&Cs affects your statutory rights as a consumer. 
1.4 We may change these T&C’s at any time. Please check them carefully whenever you make a purchase. 

2.1 Payment is in advance by credit card/Debit  on our website (via Worldpay's payment gateway) 
2.2 The price for the goods you order is stated clearly on our site. VAT is included unless we say otherwise. We may change the price of goods at any time before you send us your order. 
2.3 If we have mis-priced any item by mistake, we are not obliged to supply at that price provided we notify you before we despatch it. Delivery may be included or charged extra at the rate specified when you place your order.

3.1 Your order is an offer to buy from us. Please check your order carefully to ensure it is correct. Please supply us with any necessary information relating to the goods you order within a sufficient time to enable us to perform this contract.

4.1 There will be no binding contract of any kind between you and us unless and until we actually despatch the goods to you. Until then we may decline to supply the goods to you without giving any reason. Nothing else that we do or say will amount to acceptance of your offer.

5.1 If any goods are unavailable, we will notify you of the unavailability as soon as possible. If the goods are unavailable you have the choice to either wait until we receive stock, or cancel the order. If you choose to cancel the order and you paid by Credit/Debit card then we will make a full refund to your  card account via the Worldpay payment gateway. If you paid by cheque or postal orders then we will return them to you. It is our policy not to transact cheques or postal order until the goods have been dispatched.

 6.1 We will arrange for delivery to the address which you specify when ordering subject to section 10 below. 
6.2 We will do our best to arrange delivery within the time specified on our website or (if none) 30 days of the date of your order but we cannot guarantee delivery by these times. Our liability of any kind for late delivery or failure to deliver is limited to the price payable for the goods. 
6.3 An extra delivery charge may become payable if you are not present to accept delivery. 
6.4 Risk of damage or loss to the goods passes to you on delivery or, if you wrongfully refuse delivery, when delivery is attempted.

7.1 Property (ie ownership) of the goods shall not pass to you before we have received cleared payment for the goods. 

8.1 If you are a consumer, you have the right within 7 working days of delivery of goods to cancel the contract by letter (by hand or post), fax or email. If you cancel, you must return the goods together with the invoice to the above address at your expense. We will deduct the direct costs of recovery from the credit card refund if you do not comply or if you return them at our expense. However, we will pay the cost of returning any substitute goods. (This paragraph does not apply to goods which are liable to deteriorate or expire rapidly or the supply of audio or video recordings or software if unsealed or to newspapers, periodicals or magazines). 

9.1 These T&Cs shall be governed by English law and any disputes will be decided only by the English courts. 
9.2 If any part of these T&Cs is deemed ineffective for any reason, the remainder shall continue shall in full force. 
9.3 A person who is not a party to this agreement shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement. 
9.4 Neither party is liable for failure to perform or delay in performing any obligation (excluding payment) under this agreement if the failure or delay is caused by any circumstances beyond its reasonable control. 

10.1 If you are outside the UK, you are responsible for import duties and other taxes which may apply once the package reaches your country. Please contact your local customs office for further information. 
10.2 You are responsible for complying with all laws and regulations of the country in which you are receiving the goods. 
10.3 Sales through this website are made on the strict understanding that such sale or use of goods is lawful in your country and does not breach contracts which restrict distribution in your country (and you must take reasonable steps to check). If such sale or use is unlawful or impermissible, any contract of sale will be void from the start. If you become aware of this, please notify us immediately and return the goods to us